Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player" or "User") and ok999 ("the Platform", "we", "us", or "our"). By accessing, registering on, or using any services offered by ok999 — including but not limited to cricket betting, live casino, slots, crash games, and table games — you confirm that you have read, understood, and agree to be bound by these Terms in full.

ok999 reserves the right to update or modify these Terms at any time. Continued use of the Platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree with any part of these Terms, you must cease using our services immediately.

1. Eligibility and Account Registration

To open an account and use ok999's services, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age. ok999 strictly enforces this age requirement and may request age verification documents at any time.
• You must register using accurate personal information. Providing false details is grounds for immediate account suspension.
• Each individual may hold only one (1) account on ok999. Duplicate accounts will be closed and associated funds may be forfeited.
• You must not be registered as a self-excluded player on ok999 or any affiliated platform.
• You confirm that gambling is not prohibited in your jurisdiction and that you are solely responsible for determining the legality of gaming in your location.

ok999 reserves the right to verify a player's identity, age, and address at any point. Verification is a standard industry practice to ensure a safe environment for all users. Failure to provide requested documentation may result in account restriction or closure.

2. Account Security and Responsibility

You are wholly responsible for maintaining the confidentiality and security of your ok999 account credentials, including your username and password. ok999 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your own failure to keep your login details secure.

Password Security

Use a strong, unique password for your ok999 account that is not shared with any other online service. We strongly recommend changing your password regularly. Never share your account credentials with any third party, including ok999 customer support staff, who will never ask for your password.

Suspicious Activity

If you suspect that your account has been accessed without authorization, you must notify ok999 customer support immediately at [email protected]. We will investigate and take appropriate action to protect your account.

3. Deposits and Withdrawals

ok999 facilitates deposits and withdrawals using trusted payment methods widely used across Bangladesh. All financial transactions on ok999 are processed in Bangladeshi Taka (BDT). Currency conversion fees, if any, are the sole responsibility of the player.

Accepted Deposit Methods

ok999 currently accepts deposits via the following payment channels:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — A fast and reliable digital wallet for Bangladesh players.
• Rocket — Dutch-Bangla Bank's popular mobile banking service.

Withdrawal Policy

Withdrawal requests are subject to the following conditions:

• Withdrawals may only be made to the same account or mobile wallet used for the original deposit.
• A minimum withdrawal amount of ৳500 applies. Maximum withdrawal limits may apply at ok999's discretion.
• ok999 reserves the right to request KYC documentation before processing any withdrawal to ensure player identity and prevent fraud.

4. Bonuses and Promotions

ok999 offers a variety of promotional bonuses to both new and existing players in Bangladesh, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as IPL, BPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms:

• Each bonus promotion has specific wagering requirements (rollover) that must be met before any winnings derived from bonus funds can be withdrawn.
• Bonuses are valid for one (1) account only. Attempting to claim the same bonus from multiple accounts is considered abuse and will result in permanent ban.
• ok999 reserves the right to alter, suspend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses carry an expiry date and must be used within the stated period. Expired bonuses are automatically forfeited.

Bonus abuse, including but not limited to coordinated betting strategies designed to extract value without genuine risk, will result in forfeiture of all bonus funds and associated winnings, and may lead to permanent account closure at ok999's sole discretion.

5. Responsible Gaming

ok999 is fully committed to promoting safe and responsible gaming across Bangladesh. We believe that gaming should always be an enjoyable form of entertainment, never a source of financial hardship or personal distress. ok999 enforces a strict minimum age of 21 years for all accounts. For adults aged 21 and above, we provide the following tools: deposit limits to help manage spending; self-exclusion options for players who need a break from gaming; time-out periods that temporarily restrict account access.

If gambling is becoming a concern for you or someone you know, please contact our support team at [email protected] or visit our Responsible Gaming page for guidance. You may also seek independent counselling services available in Bangladesh.

6. Prohibited Activities

The following activities are strictly prohibited on ok999 and will result in immediate account termination and, where applicable, reporting to the relevant authorities:

• Fraud, money laundering, or any attempt to exploit the Platform for unlawful financial gain.
• Use of automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage over the platform or other players.
• Collusion with other players to manipulate game outcomes, including match-fixing on sports betting markets.
• Opening multiple accounts for the purpose of claiming bonuses more than once (bonus abuse).
• Allowing any third party to use your ok999 account, including family members. Each account is strictly personal.

7. Intellectual Property

All content on ok999 — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of ok999 or its content suppliers and is protected by applicable intellectual property and copyright laws.

Reproduction, distribution, display, or transmission of any content from ok999 without prior written consent from ok999 is strictly prohibited. Unauthorized use of ok999 materials may give rise to a claim for damages.

8. Limitation of Liability

To the fullest extent permitted by applicable law, ok999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or use of the Platform. This includes, without limitation, any loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

ok999 does not guarantee uninterrupted or error-free access to the Platform at all times. Scheduled maintenance, technical issues, or events beyond our control (force majeure) may temporarily affect service availability. In such cases, ok999's liability is limited to the value of any affected bets or transactions only.

9. Privacy and Data Use

ok999 collects, stores, and processes personal data in accordance with our Privacy Policy. By agreeing to these Terms, you also acknowledge and consent to the data practices described therein. ok999 will never sell your personal data to third parties. Data collected is used solely for account management, identity verification, fraud prevention, and improving the quality of our services for players in Bangladesh. For full details, please review our Privacy Policy.

10. Amendments to These Terms

ok999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will take effect immediately upon being posted to this page. The date of the most recent revision will be clearly indicated at the top of the page.

Your continued use of the ok999 platform after any amendments constitutes your binding acceptance of the revised Terms. We encourage you to check this page periodically so that you are always aware of the current Terms governing your use of our services.

11. Governing Law and Disputes

These Terms & Conditions and any disputes arising in connection with them shall be subject to the applicable laws of the relevant jurisdiction. In the event of any dispute between ok999 and a Player, both parties agree to attempt resolution through good-faith negotiation in the first instance. Unresolved disputes may be referred to binding arbitration. ok999 operates as a safe and reliable platform committed to fair play and transparent policies for all players in Bangladesh.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to contact the ok999 support team. We are available around the clock, 24 hours a day, 7 days a week, to assist players across Bangladesh.

Email: [email protected] — We aim to respond to all queries within 24 hours Bangladesh Standard Time (BST, UTC+6).